Shipping & Returns
Shipping Policy:
We aim to process all orders within 5-7 working days, with the exception of orders placed on weekends and holidays.
Please note that shipping costs will be applied to all orders. If you require urgent shipping, please DM us directly.
Return Policy:
At our core, we are committed to ensuring that every single one of our customers is completely satisfied. If, for any reason, you are not happy with your purchase, you may return it for a full refund within 24 hours of your purchase. Please note that clothing items must be unworn and unwashed, with their original tags and packaging intact.
Return shipping is the responsibility of the customer, and the refunded amount will exclude the complete delivery charges, which may be more than what we charge at checkout. We do not offer refunds on items that are on sale, but we are happy to exchange them for another item.
Please note that made-to-order articles cannot be returned or exchanged. The refund process typically takes 12-17 days to complete.
If you have any questions, please don’t hesitate to DM us directly at @bazaziofficial.